FIXED HOST

One person always on. The rest on rotation.

Your sales manager needs to be on every discovery call. Your reps take turns as the second person. schedule.so books the first available combination automatically — manager confirmed, rep assigned from the rotation. No manual coordination. No Slack messages. No "who's free?"

What problem does Fixed Host solve?

In most sales teams, the manager or senior AE needs to be on every discovery call — they set the tone, handle objections, and qualify properly. But you also have five reps who rotate as the second person.

Standard round robin has no concept of a "mandatory person". Collective requires everyone free at once. Fixed Host is the answer: one mandatory fixed person, one slot from the rotation pool.

Round robin / Collective

No mandatory attendee — anyone can get assigned, or all must be free

Fixed Host

Verified
Senior person always on + one rep auto-assigned from pool

Setting up Fixed Host in schedule.so

Four steps. Takes about 3 minutes.

Set up Fixed Host free
Step 01

Create a Team Event

Create a Team Event

Go to Event Types > New Team Event. Select "Fixed Host" as the assignment type.

Step 02

Select the Fixed Host

Select the Fixed Host

Choose the person who must be on every call. Their calendar is checked first — if they're not free, the slot doesn't appear.

Step 03

Add the Rotation Pool

Add the Rotation Pool

Add the team members who rotate as the second person. Set priority levels if you want senior reps to get first assignment.

Step 04

Publish

Publish

The booking page shows only times when both the fixed host AND at least one rotation member are free. Client books — both get a calendar invite.

Which team event type should you use?

Feature
Fixed Host
Round Robin / Collective
Mandatory fixed attendee✓ One person always present✗ Round robin has none; Collective requires all
Second slot auto-assigned✓ From rotation poolRound robin: yes. Collective: no
Priority routing on pool✓ Set priority per rotation memberRound robin: yes. Collective: N/A
Best forSenior-supervised discovery callsGeneral routing / Full group sessions
Slot shown only whenFixed host + ≥1 pool member freeAny team member free / All members free

Who uses Fixed Host scheduling?

📈

Sales Teams with a Senior Lead

The sales manager is on every qualified discovery call. The AE rotates. Fixed Host ensures the senior person is always there without blocking junior reps from participating.

🎓

Recruiters with a Hiring Manager

The hiring manager must attend every final interview. A recruiter rotates in as the second person. Fixed Host makes this seamless — no Calendly back-and-forth.

🏥

Clinics with a Medical Director

The medical director oversees every new patient consultation. Junior practitioners take turns as the second clinician. Fixed Host enforces this automatically.

🤝

CS Teams with an Account Owner

The account owner is always on onboarding calls. A CS rep from the pool supports them. Fixed Host handles the scheduling — the team handles the relationship.

Frequently asked questions

If the fixed host is not available at a requested time, that time slot is not shown on the booking page. The client must choose a time when the fixed host is free.

Yes. The rotation pool follows the same priority routing as standard round robin. Higher priority members are assigned first when available.

Currently Fixed Host supports one mandatory fixed person. The rotation pool can have unlimited members.

Yes. The fixed host must have their calendar connected to the workspace so schedule.so can check their availability.

Fixed Host requires one specific person plus one from a rotating pool. Collective requires everyone on the list to be available simultaneously. Fixed Host is for partial mandatory attendance. Collective is for full group availability.

The senior person is always on the call. The rep rotates. Done automatically.

Fixed Host scheduling — built for teams where presence hierarchy matters.

✓ One mandatory fixed attendee
✓ Priority routing on rotation pool
✓ Instant client confirmation
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